The Neem Team Neem and Coconut Dog Shampoo 250ml
- Neem and Coconut shampoo is formulated using natural and organic ingredients.
- It has a soothing formula for itchy or sensitive pets.
- Low lather, easy rinse formula for ease of use.
- No colours, preservatives, SLS or parabens.
The new bottle is made from Post-consumer resin (PCR). It is an environmentally-friendly packaging option that is made from recycled materials, i.e. existing PET bottles and other plastics, in this way The Neem Team support recycling programs to reduce their impact on landfills.
Not suitable for cats.
Directions: Shake well before use. Avoid eyes and mouth.
Use within 6 months once opened
Use a tablespoon (5ml) of shampoo per litre of warm water and massage into a wet coat. For best results leave on for 5 minutes before rinsing with fresh water.
For intensive care add 5ml of neem oil to the mix, massage into wet coat & leave on the coat for 5-10 minutes before rinsing.
Do not use on sore or broken skin.
The Neem Team - Serendipity Herbals
The Neem Team's mission is to bring you high-quality neem products that benefit of pets, people and the planet.
The Neem Team have been making their fantastic neem products for over 20 years. Their gentle preparations made from natural ingredients, are the product of choice for thousands of happy people and pets all over the UK. Neem-based products are ideal for detering flea/ticks & for health for pets, people and plants.
The Neem Team is a family run company led by veterinary surgeon Dr Suzy Reynolds. Suzy is passionate about holistic veterinary medicine, and further studies in naturopathy, western herbal medicine and ayurvedic medicine have convinced her that herbal medicines and natural remedies can help us and our pets become healthier for longer. She believes that we need to look at illness in the context of the environment, diet and habits, rather than just treat symptoms.
Suzy has worked in veterinary practice in the UK for almost 15 years helping cats, dogs, chickens, and other small animals. In 2020, Suzy came across The Neem Team through her interest in herbal medicine and took it on from medical microbiologist and founder Julie Preston, relocating the company from the beautiful south of Wales to our current position in the Chiltern Hills near London.
- Aqueous botanical infusion of Azadirachta indica (Neem) leaf
- Hedera helix (ivy)*
- Arnica montana (arnica)*
- Sambucus nigra (elder)*
- Malva sylvestris (mallow)*
- Citrus aurantifolia (lime)* tree
- Cucumis sativus (cucumber)*
- [Sodium Lauroyl Methyl Isethionate, Cocamidopropyl Betaine, Sodium Cocoyl Isethionate, Sodium Methyl Oleoyl Taurate] **
- Silk amino acid, Rosa canina (Rosehip)
- Panthenol
- Sea salt
- Pearl proteins,
- Azadirachta indica (neem) seed oil*,
- Cocos nucifera (coconut) fragrance oil and Prunus amygdalus (almond) *
- Essential Oil
*Organically grown ingredients.
** Readily Biodegradable, sulphate free, gentle, sustainable plant derived surfactant blend
An Overview of Delivery Options (Please note that the delivery times are from the point of dispatch)
We always aim to dipatch orders as quickly as possible. Orders received before 3.30pm (1.30pm cut off for Courier deliveries) will be dispatched the same day. An overview of our shipping options with typical delivery timescales are detailed below. Please be mindful that during peak times delays may occur. We also cannot accept responsibility for late deliveries due to unforseen circumstances outside of our control.
Please note that we do not send orders addressed to a HOTEL address or POST OFFICE address, unless prior arrangement has been made with us.
|
Standard UK Delivery (orders under 4kg) Includes Northern Ireland. |
Options of Royal Mail Tracked 48 (typically 2-3 working days) and Tracked 24 (typically 1-2 working days). Free Delivery on orders over £48.99. Orders over 4kg will need to be sent with APC. | £3.45-4.29 |
|
Next Day Delivery - APC Excludes Highlands, Islands and Northern Ireland). For further details of the postcodes in these areas can be found HERE. |
Next day Courier service (standard deliveries Monday to Saturday inclusive) with APC. You will receive a text on morning of your delivery with a 2 hour delivery window (plus ability to track driver location). |
£7.49 |
|
Orders over £48.99 |
Orders over £48.99 (weighing less than 4kg) are sent on a Royal Mail Tracked 48 service. There is however the option to upgrade your shipping at checkout as follows:
Orders over £200 will be shipped on a priority service and detailed at checkout. Orders weighing more than 4kg will need to be sent via APC at an increased cost. |
FREE |
| Click & Collect | Collection from 12 Dalby Court, Gadbrook Business Centre, Northwich, CW9 7TN. View in Google Maps. Orders will be available to collect Monday to Friday. 8.00am to 4.30pm. We will email you to let you know when your order is ready to collect. Orders not collected within 14 days will be refunded | FREE |
Please note:
- We do not work at weekends, so orders received after the cut off times on Friday will not be dispatched until Monday (There will be special arrangements for Public Holidays when orders will be dispatched on the next working day).
- Please double check your delivery address in your order confirmation email and contact us straight away if this needs to be changed.
- Once we have received an order it will not be possible to cancel your order, however please contact us and we will see what we can do.
- If in the unusual situation there is a problem with your order, such as a stock error or an issue with delivery, we will make contact with you to discuss options.
- For full details of our shipping options, please see our Delivery & Returns section of the website.
An Overview of Returns and Refunds
Unless faulty, you can only return a product if unopened, unused and with the original seals, packaging or tags intact. Unfortunately, it is also not possible to issue a refund for a supplement that your pet doesn't like or doesnt agree with them. All animals are unique with their own likes and dislikes.
You can return an unwanted item for a full refund (including minimum postage costs you could have chosen when placing your order) within 14 days of receiving it. You must notify us of your intention to cancel the order and you must return the item to us within 14 days of notifying us.
When returning an item, please ensure you take reasonable care as any damage in transit will result in us being unable to refund part or all of the money that you have paid. You are responsible for the cost of returning an unwanted item to us. Using Royal Mail “Send and Item with Click & Drop” is an option, as this enables you to have your order collected from your house. Further details can be found here: https://send.royalmail.com/
Our return address is: Returns Dept., Healthful Pets, 12 Dalby Court, Gadbrook Business Centre, CW9 7TN.
Refunds are typically processed within 2 days of receipt of a returned item, but under certain circumstances, such as busy /holiday periods, your refund may take longer to process. The 14- day limit to request a refund does not apply to any item which is faulty, unfit for purpose, or not as described at the time you placed the order. For damaged and faulty items, you have 30 days to contact us. We will cover the cost of these returns and once received will process a full refund.
