The Hilton Herbs story started in 1989 when the owners put together their very first herbal supplement for their horse who had been diagnosed with an arthritic condition. Hilton Herbs have spent the last 27 years continuing to research the use of herbal medicine and develop new herbal supplements and complementary health care products for horses, pets, poultry and birds.
Hilton Herbs operate from a purpose built manufacturing facility run under audited European and USA accreditation schemes, so their customers can be confident they are using ingredients and products produced under the strictest codes of safety, quality control and traceability.
Hilton Herbs are dedicated to customer service, and the manufacture of only the finest quality effective products resulting in their business now being able to offer help and support to horse and pet owners over 30 countries around the world!
Ingredients Shea Butter, Calendula oil and plant extract, Myrrh (Commiphora molmol) essential oil, Propolis, Hypericum (St John’s Wort) oil and tincture. Phytobalm contains only natural preservatives and does not contain any parabens petrolium based preservative.
- Delivery Information
SUMMARY OF UK DELIVERY INFORMATION
For orders of £0 – £39.99 & under 2kg, delivery methods available are:
First Class – £2.99 (estimated 1–3 days)
Second Class – £2.50 (estimated 2–4 days)
For orders over £40 (and under 2kg) orders are sent Royal Mail - First Class - FREE
For Orders over £80 - Orders are sent via a tracked service - FREE
If you need a guaranteed / fully trackable delivery then there is also the option to have your order delivered by Courier as follows:
UK Mainland Next Day - £5.99
Special Postcodes - Two days £11.99
For heavier items (over 2kg), such as food, the following delivery methods are available:
For orders of £0 – £79.99
DPD Courier – £5.99 Next day – UK Mainland
DPD Courier – £11.99 Two Days – UK Special Postcodes (see Delivery & Returns section of the website for details of these)
Orders sent via DPD – Free
All orders placed before 3.00pm* will be dispatched the same working day. Orders placed after 3.00pm* will be dispatched on the following working day. *Courier deliveries have an earlier cut-off.
For courier deliveries, order cut off for same day dispatch is 1.30pm. Orders placed after 1.30pm on a Friday will be dispatched on the following Monday for delivery on Tuesday (or Wednesday for UK special postcodes).
Saturdays, Sundays and all Bank & Public Holidays are classed as non-working days and orders will be dispatched on the next working day.
Email notification will be sent once your order has been dispatched. Please double check your delivery address is correct and contact us straight away if not.
If in the unusual situation there is an issue with your order, such as an item is unexpectedly out of stock or there is an issue with delivery, we will make contact with you. In these instances, we will keep you update via email or telephone to confirm the progress of the order.
For full information including international deliveries, please see our Delivery & Returns section of the website.