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Provilan LUCAA+ Pet Probiotic Eye Care Spray 100ml

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£17.00
In stock
SKU
GRM-INPRO-684-100

LUCAA+ Pet Probiotic Eye Care Spray improves eye comfort, hygiene and hydration as well as reducing tear stain discolouration.

LUCAA+ Probiotic Pet Eye Care is an eye cleaner spray for dogs and cats that improves eye cleanliness and comfort. It reinforces hygiene and keeps eyes healthier and more hydrated. It is particularly good at reducing tear stain discolouration.

This pet eye cleaner has added ‘good’ (probiotic) bacteria, naturally sourced from plants. These helpful probiotics restore healthy microbial balance to the skin around the eyes and eyelids.

They reduce the risk of common conditions such as conjunctivitis. They also reduce allergic reactions to triggers such as pollen and dust mite.

LUCAA+ Probiotic Pet Eye Care works in a safe, mechanical way that reduces antimicrobial resistance and helps reduce antibiotic use.

  • Quick and easy cleaning of eyes and eyelids
  • Reinforces eye hygiene
  • Reduces the risk of inflammation
  • Deeply removes organic matter
  • Prevents organic deposits
  • Apply with a clean cloth or cotton pad

This pet eye cleaner spray is vegan, plant-based with no harsh chemicals

Reduces Eye Inflammation and Tear Stain Discolouration
LUCAA+ Probiotic Pet Eye Care also prevents discolouration under the eyes caused by “tear stains”.

Some dogs such as Yorkshire Terrier develop hard crusts in the corner of their eye or eyelid. If so, spray the crust to soften it. You will then be able to remove the crust gently without causing distress.

Dogs with bulging eyes and flat snouts, including Pekingese, Boston Terrier, Pug and Maltese breeds, are particularly susceptible to developing eye conditions. As a result, skin folds touching the inner corner of their eyes can lead to watery eyes and pigment disposition in the cornea, reducing visibility. Remove excess tears daily to reduce inflammation and infection of the skin fold. If irritation continues, seek veterinary assistance to reduce the fold.

This pet eye cleaner spray is suitable for all pets, cats as well as dogs.

Instructions
Always work with gloves and clean materials.

Clean eyes with a damp swab of warm water. Shake before use. Soak a cotton ball or tissue with LUCAA+ Probiotic Pet Eye Care and gently dab on the eyelids. Use a different cotton ball or tissue for each eye to reduce the potential of cross-infection. Repeat frequently to prevent recurring inflammation.

Once opened, please use within 6 months.

IMPORTANT: Always consult a vet if in doubt or if symptoms persist. Read our Open Letter to Vets for further information.

Water
Plant-Based Probiotic Bacteria (Auto-Active Microorganisms)
pH Stabiliser

Recommendations:

  • DO NOT USE with products that may change effectiveness
  • Avoid contact with eyes
  • Store in a dry place 10°C – 35°C
  • Keep out of the reach of children
  • If symptoms persist consult a vet

An Overview of Delivery Options (Please note that the delivery times are from the point of dispatch)

We always aim to dipatch orders as quickly as possible. Orders received before 3.30pm (1.30pm cut off for Courier deliveries) will be dispatched the same day. An overview of our shipping options with typical delivery timescales are detailed below. Please be mindful that during peak times delays may occur. We also cannot accept responsibility for late deliveries due to unforseen circumstances outside of our control. 

Please note that we do not send orders addressed to a HOTEL address or POST OFFICE address, unless prior arrangement has been made with us. 

Standard UK Delivery (orders under 4kg)

Includes Northern Ireland.

Options of Royal Mail Tracked 48 (typically 2-3 working days) and Tracked 24 (typically 1-2 working days). Free Delivery on orders over £48.99. Orders over 4kg will need to be sent with APC. £3.45-4.29

Next Day Delivery - APC 

Excludes Highlands, Islands and Northern Ireland). For further details of the postcodes in these areas can be found HERE.

Next day Courier service (standard deliveries Monday to Saturday inclusive) with APC.  You will receive a text on morning of your delivery with a 2 hour delivery window (plus ability to track driver location).

£7.49

Orders over £48.99

Orders over £48.99 (weighing less than 4kg) are sent on a Royal Mail Tracked 48 service. There is however the option to upgrade your shipping at checkout as follows:

  • Upgrade to Royal Mail Tracked 24 - an extra £1
  • Upgrade to APC Next Day - an extra £3.99 (exclusions apply - see HERE for details)

Orders over £200 will be shipped on a priority service and detailed at checkout. 

Orders weighing more than 4kg will need to be sent via APC at an increased cost.

FREE
Click & Collect Collection from 12 Dalby Court, Gadbrook Business Centre, Northwich, CW9 7TN. View in Google Maps. Orders will be available to collect Monday to Friday. 8.00am to 4.30pm. We will email you to let you know when your order is ready to collect. Orders not collected within 14 days will be refunded          FREE

 Please note:

  • We do not work at weekends, so orders received after the cut off times on Friday will not be dispatched until Monday (There will be special arrangements for Public Holidays when orders will be dispatched on the next working day).
  • Please double check your delivery address in your order confirmation email and contact us straight away if this needs to be changed. 
  • Once we have received an order it will not be possible to cancel your order, however please contact us and we will see what we can do. 
  • If in the unusual situation there is a problem with your order, such as a stock error or an issue with delivery, we will make contact with you to discuss options. 
  • For full details of our shipping options, please see our Delivery & Returns section of the website.

An Overview of Returns and Refunds

Unless faulty, you can only return a product if unopened, unused and with the original seals, packaging or tags intact. Unfortunately, it is also not possible to issue a refund for a supplement that your pet doesn't like or doesnt agree with them. All animals are unique with their own likes and dislikes. 

You can return an unwanted item for a full refund (including minimum postage costs you could have chosen when placing your order) within 14 days of receiving it. You must notify us of your intention to cancel the order and you must return the item to us within 14 days of notifying us.

When returning an item, please ensure you take reasonable care as any damage in transit will result in us being unable to refund part or all of the money that you have paid.  You are responsible for the cost of returning an unwanted item to us. Using Royal Mail Send and Item with Click & Drop” is an option, as this enables you to have your order collected from your house. Further details can be found here: https://send.royalmail.com/

Our return address is: Returns Dept., Healthful Pets, 12 Dalby Court, Gadbrook Business Centre, CW9 7TN. 

Refunds are typically processed within 2 days of receipt of a returned item, but under certain circumstances, such as busy /holiday periods, your refund may take longer to process.  The 14- day limit to request a refund does not apply to any item which is faulty, unfit for purpose, or not as described at the time you placed the order. For damaged and faulty items, you have 30 days to contact us. We will cover the cost of these returns and once received will process a full refund.