BIOGANCE is the premiere French brand of hygiene and care products for pets, directly inspired by nature and formulated from organic and natural ingredients.
BIOGANCE wants to give the best to our dogs and cats. BIOGANCE is a dynamic and innovative company that relies on the expertise and know-how of chemists, pharmacists and veterinarians for the greatest welfare of pets.
BIOGANCE products are not tested on animals and are guaranteed to not contain parabens, phenoxyethanol or animal oils. Even their packaging and caps are 100% recyclable.
- Delivery Information
SUMMARY OF UK DELIVERY INFORMATION
For orders of £0 – £39.99 & under 2kg, delivery methods available are:
First Class / RM24 – £3.49 (estimated 1–3 days)
Second Class / RM48 – £2.99 (estimated 2–4 days)
For orders over £40 (and under 2kg) are sent Royal Mail 48 Tracked (unsigned) - FREE
For orders over £60 (and under 2kg) are sent Royal Mail 24 Tracked (unsigned) - FREE
For orders over £110 are sent DPD Courier (Royal Mail 24 Tracked for Special UK Postcodes) - FREE
If you require a guaranteed / fully trackable delivery option, or for orders weighing over 2kg, then there is also the option to have your order delivered by Courier as follows:
UK Mainland Next Day (WEEKDAY delivery) - £6.99
UK Mainland (SATURDAY delivery) - £16.99
UK Highlands & Highlands, Isle of Wight (two-day service) - £15.99
UK Offshore (N. Ireland, Isle of Man, Scilly Isles (two day service) - £18.99
ROI (two-day service) - £18.99
Channel Islands (two-day service) £18.99
GENERAL INFORMATION - SERVICE OVERVIEW
All orders placed before 3.30pm* will be dispatched the same working day. Orders placed after 3.30pm* will be dispatched on the following working day. *Courier deliveries have an earlier cut-off.
For courier deliveries, order cut off for same day dispatch is 1.30pm. Orders placed after 1.30pm on a Friday will be dispatched on the following Monday for delivery on Tuesday (or Wednesday for UK special postcodes).
Saturdays, Sundays and all Bank & Public Holidays are classed as non-working days and orders will be dispatched on the next working day.
Email notification will be sent once your order has been dispatched. Please double check your delivery address is correct and contact us straight away if not.
If in the unusual situation there is an issue with your order, such as an item is unexpectedly out of stock or there is an issue with delivery, we will make contact with you. In these instances, we will keep you update via email or telephone to confirm the progress of the order.
Further information on UK deliveries as well as full information on international deliveries, please see our Delivery & Returns section of the website.